A blind girl has been left ‘terrified’ by an invasion of mice in her bungalow.
Emma Rankin, from Liverpool, has struggled to sleep at evening because of the reality she hears the pests scurrying round her mattress.
The 37-year-old was moved into an accessible residence in Might after spending some 14 weeks in an induced coma due to an epileptic seizure.
Her carers began noticing mouse droppings and nibbled meals in her kitchen within the following months.
Emma determined to inform her housing supplier Torus when the issues started, however up to now efforts to repair the issue have hit a wall.
‘I can’t stay on this property, it’s damaging my well being,’ she mentioned.
‘I’m already severely ailing and I don’t want mice or rats working across the place. Even in a traditional scenario, nobody ought to must dwell like this, not to mention somebody who’s ailing.
‘I really feel completely exhausted from having to always hold chasing [Torus] and ringing them up and coping with it.
‘I’m completely terrified. I can hear them working round my mattress. I’m scared in case they bounce on the mattress and chew me.
‘If they can get on the kitchen counter they can get up quite high. It’s making me really feel actually depressed and actually upset, as a result of I don’t need to be residing right here. My anxiousness is so unhealthy.’
Emma has been positioned in accommodations for days at a time whereas work was carried out to banish the mice however up to now nothing has labored.
Pest management workers stuffed in holes within the bungalow however the mice have managed to return.
Emma continued: ‘I’ve had nothing however issues with mice, and the mice have been getting increasingly more extreme because the months have gone on.
‘Today my carer has come out and found more droppings all over my countertops and in my cupboards, and they’ve been consuming my Weetabix. She mentioned: “Look at all the bite marks on your Weetabix packaging”.
‘So the mice are actually getting into my cupboards now and eating my food. It’s an actual well being and security danger and since I’m in such ailing well being as it’s I shouldn’t must dwell right here like this.’
Margaret Goddard, Torus Group’s property director, confirmed they’re conscious of the issue.
‘We are very sorry that the tenant feels that we have not done enough over the last few months to help and support her,’ she mentioned.
‘As quickly as we had been alerted, we acted promptly to get pest management measures in place. Neighbourhoods officers, repairs groups and pest management have since made many repeated visits to resolve the issue.
‘The tenant has been positioned in accommodations on a number of events, while work to repeatedly clear the house and perform remedial repairs have been accomplished.
‘Regardless of our greatest efforts, the mice have returned to the property and we are going to proceed to search for a long-term resolution and discover additional choices, together with taking a look at neighbouring houses and different potential sources.
‘We remain in regular contact with the tenant and are doing all we can to resolve the issue and provide other help and support via our tenancy sustain team and the local authority.’
Get in contact with our information staff by emailing us at email@example.com.
For extra tales like this, test our information web page.